FAQs

Are the prices on the website inclusive of taxes and shipping?

Yes, the prices on the website are inclusive of all taxes. We offer free shipping on all orders above INR 1500.

Do I need to pay for shipping charges at the time of checkout?

Shipping is free within India for all orders above INR 1500.

What payment options do you accept on the website?

For your convenience, we offer all major payment solutions, such as credit cards, debit cards, net banking and COD (cash on delivery).

Is it safe to key in my bank account and card details on your website?

Yes, shopping on our website is completely safe. We use leading payment gateway providers that have end to end encryption and two factor authentication. At no point during the payment process do we manage your bank/card details neither do we store your bank/card details after the order is placed.

How can I cancel my order?

We hope that this situation does not arise. However, in case you wish to cancel the order, please call +918860877777 or email us at hello@bubz.in within 4 hours of placing the order.

What if an item is out of stock?

We make every effort to keep all products in stock. However, there may be times when unexpected demand exceeds our supply. You may write to us at hello@bubz.in for an enquiry about a product which is not in stock and we will be happy to assist you.

How close to the image are the actual colors on the garment?

We take great pains in ensuring that we photograph all our products under standard lighting conditions so that the image you see is as close to the actual product.

However, there may be minor variations in the color of the fabric etc of the product image you see on your monitor and the actual product.

What are the wash instructions for the garments?

To keep your items in top condition, we recommend washing them inside out on a cold, gentle cycle. For best results, lay flat to dry or tumble dry on low, and use a cool iron if needed. Use a mild, baby-safe detergent that’s free from harsh chemicals to avoid irritating sensitive skin.

Because softer fabrics like Bamboo are more prone to pilling, laying items flat to dry helps retain their fresh feel. Many moms choose to line dry to maintain texture, preserve color, and extend the life of each piece.

Due to the delicate nature of our luxurious Bamboo fabric, please avoid washing with items that have zippers, buttons, or hardware, as snagging may occur. For best care, wash separately with other baby items.

Will the garments shrink after first wash?

No. All our fabrics go through the shrinkage process at the time of dyeing and
printing itself.

Bulk and Wholesale

For bulk and wholesale orders, please email us directly at hello@bubz.in.